Installation and User Guide

About This Guide

This guide provides a brief introduction to the Enhanced AI Solar Security Camera Ultra and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

4K UHD Reveals Every Detail - Experience unparalleled clarity. 4K 8MP provides 4x the resolution of standard 1080p, ensuring crystal-clear live views to view details that may otherwise go unnoticed.

50 Minutes of Sun for All-Day Security - The built-in solar panel is your never-ending power source. The solar charging panel powers your camera all day on just 50 minutes of sunlight exposure.*

Easy to Install, Impossible to Steal - The adjustable magnetic base allows for easy positioning and installation while the anti-tamper cord locks the camera in place, preventing intruders from removing it.

No Sun, No Problem - The rechargeable 7,800mAh battery provides up to 180 days** of power on a single charge to ensure continuous operation even on days without sun exposure.

AI-Powered Detection with No Monthly Fees - Enjoy real-time notiifcations for people, pets, and vehicles detected in frame. Advanced AI algorithms combined with new NPU computing power provide ultra-quick recognition and analysis, all while keeping your data secure and off the cloud.

Dual Band Connectivity - Connect to the faster 5 GHz band for smoother, lag-free 4K live views, or choose the 2.4 GHz band for longer distance coverage.***

Custom Alarms, Focused Alerts, Private Zones - Tailor your security with personalized features: create custom light and sound alarms, define activity detection zones for precise notifications and extended battery life, and establish privacy zones to control what's recorded.

Built for Any Weather - An IP65 weatherproof rating ensures reliable protection against rain, snow, dust, and extreme heat. Operates in temperatures from -40°F to 140°F.

Local & Cloud Storage - Select local on-device storage via microSD card (up to 512GB, sold separately) or opt for cloud storage with Tapo Care.****

*50 minutes of sunlight time is based on standard environmental conditions (1000W/m², 25°C, AM1.5) and specified working scenes (up to 100 events triggered per day). Actual required time of sunlight may vary.
**180-day battery life is based on TP-Link laboratory tests with 300s of use per day. Increased usage of 360s per day reduces battery life to 180 days. Actual battery life may vary due to device settings, router specifications, usage, and environmental factors.
***5GHz band has more bandwidth but has decreased Wi-Fi range compared to 2.4GHz band. Ensure that your router is in range to use the 5GHz connection.
****microSD card purchased separately. Actual storage capacity depends on the size of the microSD card used. Subscribe for cloud storage and other premium features at https://www.tapo.com/tapocare/.

Appearance

1. Spotlights
2. Light Sensor
3. Lens
4. Microphone
5. Status LED
6. Motion Sensor
7. Lock Button
8. microSD Card Slot: Open the cover. Insert a microSD card (not included) and initialize it on the Tapo app for local recording.
9. Reset Button: Press and hold for 5s to reset Wi-Fi while keep other settings; Press and hold for 10s to reset to factory settings.
10. USB Type-C Charging Port: Open the cover for USB charging.
11. Speaker
12. Anti-Theft Cord Screw Hole
13. Power Button: Press and hold for about 3 seconds to turn on/off the camera.
14. Solar Panel

Camera Status LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Charge the Battery
The battery comes partially charged. We recommend that you fully charge the battery before mounting. This will take about five hours.

Notes:
1. Peel off film from the camera before use.
2. Charge the battery using the USB cable included in the package. (Some third-party cables may cause slow or failed charging.)
3. When plugged in, the LED will quickly blink amber quickly for 3 seconds. If not, make sure the power is running and check your connection.
4. Warning: Do not tear off the silicone part by force as it may affect the waterproof performance.
5. The camera may not power up after falling. Plug in the USB charger to power it on again.
6. Keep the ports firmly covered when not in use to ensure waterproof performance.
7. Check the battery status on the Tapo app after setup.

Step 2. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 3. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Step 4. Add Your Camera
Tap the + button in the app and search for your model. Follow the app instructions to complete setup.

Mounting Tips

Solar Panel Mounting Tips

The position and tilt angle of the solar panel greatly affect the solar efficiency.
1. Choose a location where the solar panel gets the most sunlight throughout the year.
2. Position the panel south-facing in the Northern Hemisphere or north-facing in the Southern Hemisphere. The recommended tilt angle between the panel and the horizontal ground is 35° ~ 45°.
3. Regularly wipe the panel to remove dust and debris.

Camera Mounting Tips

1. Avoid placing behind windows or glass. Both windows and glass can block the motion sensor of your camera, preventing motion detection.
2. Choose your mounting location. Proper camera mounting will prevent issues such as frequent false alerts.

• Avoid pointing the camera directly at swaying trees.
• Avoid pointing the camera in high traffic areas unless that is the desired monitoring location.
• Avoid pointing the camera directly at streetlights or sunlight.

3. Do not place the camera upside down.

4. Keep the motion sensor level for best results.

5. Tilt the camera downwards at an angle of about 20°.

6. Mounting your camera at an angle so movement crosses the lens’s field of view will provide more accurate motion detection and AI detection.

*Do not mount facing the direction of movement.

7. For optimal detection performance, we recommend mounting the camera 7-10 ft (2-3 m) above the ground.

*You can adjust the sensitivity in Camera Settings > Detection > Wake-up Sensitivity.

Attach to Metallic Surfaces

The camera has a magnet in its base, allowing magnetic attachment to metallic surfaces.

Mount to Wall with Metal Plate

The anti-theft cord prevents the camera from falling down and being stolen. It is recommended to install the camera with the anti-theft cord.
1. Drill Holes
Apply the mounting template sticker to the desired mounting place. Drill two holes according to the template.

2. Secure Metal Plate and Anti-theft Cord
Insert two anchors into the holes and use the screws to affix the string and metal plate over the anchors.

3. Attach the Magnet Base
Attach the magnet base to the metal plate.

4. Connect to the Camera
Tighten the anti-theft cord onto the camera using a flat-blade screwdriver

5. Attach Camera & Adjust Angle
Magnetically attach the camera to the base. Tilt the camera downwards at an angle of about 20°.

6. Adjust Solar Panel Angle
Slide the Lock button upwards to loosen the solar panel part, rotate the solar panel towards the sunlight, and then slide downwards to secure. Tilt the solar panel at an angle of about 35° ~ 45° (recommended).

Support

For technical support, the setup videos, FAQs, warranty and more, please visit https://www.tapo.com/support/

Authentication

FCC compliance information statement

Product Name: Enhanced AI Solar Security Camera Ultra
Model Number: Tapo C465

Responsible Party: 
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2025-11-07

CE Mark Warning    

2.4 GHz:
2412MHz—2472MHz (20dBm) 
2402MHz—2480MHz (10dBm) 
5 GHz:
5150-5350MHz (23dBm)
5470-5725MHz (23dBm)
5725-5850Mhz (14dBm)

Frequency band: 5150 - 5250 MHz:

Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.

Frequency band: 5250 - 5350 MHz:

Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.

Frequency band: 5470 - 5725 MHz:

Installations and use in road vehicles, trains and aircraft and use for unmanned aircraft systems (UAS) are not permitted.

EU Declaration of Conformity
TP-Link hereby declares that the Enhanced AI Solar Security Camera Ultra is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/support/ce/.
RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. 
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the Enhanced AI Solar Security Camera Ultra is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/.

Attention: In Great Britain, the operation in the frequency range 5150MHz - 5350MHz is only permitted indoors.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

1) L'appareil ne doit pas produire de brouillage;

2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

Avertissement:
Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
Les produits utilisant la technique d'atténuation DFS (sélection dynamique des fréquences) sur les bandes 5250- 5350 MHz, 5470-5600MHz et 5650-5725MHz.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Déclaration d'exposition aux radiations: 
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement
CAN ICES-003(B)/NMB-003(B)

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意！ 
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
應避免影響附近雷達系統之操作。
高增益指向性天線只得應用於固定式點對點系統。
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮，請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
請勿更換不正確類型的電池，以免破壞保護措施。 請勿將電池丟入火源或烤箱、使用機械擠壓或切割電池，否則將導致爆炸。
請勿將電池放置於可能爆炸或洩漏易燃液體、氣體的高溫環境中；請勿將電池置於低氣壓環境下，這將導致爆炸或易燃液體、氣體洩漏。
安裝高度不得超過 2 公尺。
請使用符合BSMI認證的電源供應器（5Vdc，至少2A）並其輸出需符合LPS/PS2。
工作溫度：-20°C ~ 45°C（-4°F ~ 113°F）

限用物質含有情況標示聲明書

Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information
• This equipment can be powered only by equipments that comply with Power Source Class 2 (PS2) or Limited Power Source (LPS) defined in the standard of  IEC 62368-1.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you  leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: -20 °C ~ 45 °C (-4 °F ~ 113 °F)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.  

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.
注意：產品標籤位於產品底部和電源供應器上。符號可能因產品而異。

Symbol         符號解釋	Explanation 解釋
	Class II equipment Class II 設備
	Class II equipment with functional earthing 具有功能接地的Class II 設備
	Alternating current 交流電
	DC voltage 直流電壓
	Polarity of output terminals 輸出端子極性
	Indoor use only 僅限室內使用
	Dangerous voltage 危險電壓
	Caution, risk of electric shock 注意，有觸電危險
	Energy efficiency Marking 能源效率標示
	Protective earth 保護地線
	Earth 地線
	Frame or chassis 機架接地
	Functional earthing 功能地線
	Caution, hot surface 警告，表面高溫
	Caution 警告
	Operator’s manual 操作手冊
	Stand-by 待機
	“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式)
	Fuse 保險絲
	Fuse is used in neutral N 保險絲用於中性線N
	RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。
	Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽
	Disconnection, all power plugs 斷開所有電源插頭