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Why do I fail to connect my Tapo Smart Door Lock to Wi-Fi?

Troubleshooting
Updated 03-12-2025 10:04:01 AM Number of views for this article29
This Article Applies to: 

1. Please check if your Wi-Fi network is functioning properly.

2. Make sure the Wi-Fi button on your Smart Door Lock is toggled on.

3. Please check if you have set Wi-Fi schedule to turn off Wi-Fi at the set time.

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