How to fix a “VCRUNTIME140.dll is missing” error on Windows when starting VIGI VMS

Contents

Introduction

Requirements

Configuration

Conclusion

QA

Introduction

Some users use a clean installation of Windows, which lacks VCRUNTIME140.dll. This results in an inability to start VMS Local, requiring the installation of Microsoft Visual C++ Redistributable (x86).

Requirements

• PC with Windows system
• VIGI VMS

Configuration

Step 1. Download the correct Installer. Click this link to access the official Microsoft download page：Download vc_redist.x86.exe

Note: This is the 32-bit version required by our software. (If the link doesn’t work, see question #2 in QA section for alternative download steps.)

Step 2. Run the Installer

1. Locate the downloaded file vc_redist.x86.exe (usually in your Downloads folder). The name of file should be “vc_redist.x86.exe”.

2. Double-click the file to start the installation.

Step 3. Follow the Installer Wizard

Follow these steps using the images as reference:

Screen 1: License Agreement

• Check the box next to “I agree to the license terms and conditions”.
• Click the button “Install”.

Screen 2: Allow Changes

• Click the button “Yes”.

Screen 3: Installation Progress

• Wait for the progress bar to complete. Do not close the window.

Screen 4: Completion

• Click the “Close” button to exit.

Step 4. Restart

Restart your computer and launch our software again. The error should now be resolved.

Conclusion

With the steps above, you can now start your VMS Local with no problem.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

QA

Q1: What should I do if I still see the same error?

A1: Please check

• Ensure you downloaded the x86 (32-bit) version, NOT x64 (64-bit).
• Restart your computer and try again.

Q2: How can I manually download the Microsoft Visual C++ Redistributable (x86) from the officical website?

A2: You may follow steps below to do so.

1. Go to Microsoft Download Center.

2. Scroll down to “Visual Studio 2015, 2017, 2019, and 2022” section.

3. Download the file titled “x86” under “Visual Studio 2015, 2017, 2019, and 2022”.