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Table of Contents

Installation & User Guide

About This Guide

This guide provides a brief introduction to the Pan/Tilt AI Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

Convention   Description
Blue Key information appears in blue, including management page text such as menus, items, buttons and so on. 
Underline  Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note

Ignoring this type of note might result in a malfunction or damage to the device.

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt AI Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

  • Smart AI Tracking: Accurately tracks and follows people or pets, keeping them in sight.
  • 2K QHD: Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
  • Night Vision up to 40 ft: Provides a visual distance of up to 40 ft in total darkness.
  • Field of View: 360° horizontal range.
  • Two-Way Audio: Communicate in real time through a built-in microphone and speaker.
  • Activity Zones: Set up your own activity zones to only receive alerts that matter.
  • 360° Panoramic Pan/Tilt Control: Eliminate blind spots and enjoy a complete panoramic view.
  • Cloud Storage Supported – Store videos by using cloud storage services.
    *Subscribe for cloud storage at https://www.tapo.com/tapocare/
  • Local microSD Storage – Store up to 512 GB of video on a microSD card.

Appearance

System LED: It shows your camera status. 

Lens: For capturing things within its view.

Microphone: For capturing your voice.

Tilt the camera lens up to find the microSD card slot and RESET button.

microSD card slot: Insert a microSD card (not included) and initialize it on the Tapo app for local recording.

RESET: While the camera is on, press and hold for 5 seconds to reset Wi-Fi settings only, and press and hold for 10 seconds to reset to factory settings.

 Tilt the lens up

System LED Indication

LED Status Indication
Solid red Starting up
Blinking red and green Ready for setup
Blinking red slowly Connecting to Wi-Fi
Solid amber Connected to Wi-Fi or wired network  
Solid green Connected to the cloud
Blinking red quickly Camera resetting
Blinking green quickly Camera updating

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Download tapo app image with QR code.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Login page in the app
Step 3. Add Your Camera
Tap the + button in the app and search for your model. Follow app instructions to set up your camera.

Add device page in the app

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Manually rotate the camera upwards and find the microSD card slot. 
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

Insert a microSD card

 

Mount Your Camera

1. Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles.

Dirll homes according to the template

2. Affix the camera base using the screws.
For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.

Mount the camera base

3. Attach the camera on the base and rotate to secure the camera.

Mount the camera to the camera base

Reset Your Camera

Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

Manually rotate the camera downwards to find the Reset button. Press and hold the RESET button to reset the camera.
• Press and hold for 5 seconds until the LED blinks red slowly: Reset Wi-Fi settings only
• Press and hold for 10 seconds until the LED blinks red quickly: Reset to factory settings

   Press the Reset button   

 

 

Support

For technical support, the user guide, FAQs, warranty and more, please visit https://www.tapo.com/support/

For help and support, scan this QR code to visit. website: https://www.tapo.com/support/

Authentication

FCC compliance information statement

FCC icon

Product Name: Pan/Tilt AI Home Security Wi-Fi Camera
Model Number: Tapo C220

Component Name Model
I.T.E. Power Supply T090060-2B1     

Responsible Party: 
TP-Link Systems Inc.

Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2025-09-29

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T090060-2B1
Responsible Party: 
TP-Link Systems Inc.

Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2025-09-29

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Radiation Exposure Statement: 
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 

Déclaration d’exposition aux radiations: 
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)

CE Mark Warning    
CE icon
OPERATING FREQUENCY (the maximum transmitted power)

2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that Pan/Tilt AI Home Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/
RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.  
The device complies with RF specifications when the device used at 20 cm from your body.
UKCA Mark

UKCA icon

UK Declaration of Conformity
TP-Link hereby declares that the Pan/Tilt AI Home Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Authentication icon

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意! 
取得審驗證明之低功率射頻器材,非經核准,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。
前述合法通信,指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取,本器材使用者應先修改預設密碼,並定期更新密碼。
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮,請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中。
不要私自拆開機殼或自行維修,如產品有故障請與原廠或代理商聯繫。

限用物質含有情況標示聲明書

設備名稱:旋轉式AI家庭防護 / Wi-Fi 網路攝影機                                       型號(型式):Tapo C220
Equipment name                                                                                                Type designation (Type)    
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols

Lead   
(Pb)

Mercury  
(Hg) 
 
Cadmium  
(Cd)
六價鉻
Hexavalent chromium
(Cr+6) 
多溴聯苯
Polybrominated biphenyls
(PBB) 
多溴二苯醚
Polybrominated diphenyl ethers 
(PBDE)
PCB
外殼
電源供應器  ○
其他及其配件 −   ○
備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1:“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2:“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
備考3.〝-〞係指該項限用物質為排除項目。
Note 3:The “−” indicates that the restricted substance corresponds to the exemption.

 

authtication icon
Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

EAC icon

Safety Information

Keep the device away from water, fire, humidity or hot environments.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended. 
Do not use the device where wireless devices are not allowed. 
Adapter shall be installed near the equipment and shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us. 
For indoor use only.
Do not disassemble, repair or modify the product.
Do not use the product if the casing has been broken. Danger of electric shock.
Never touch the product with wet hands. 
Do not expose to heavy rain or any type of moisture. 
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
Do not use liquid to clean the product. Only use a dry cloth. 
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
The product should be kept free from excessive smoke, dust or high temperature and vibration.
This product should not be exposed to direct sunlight 
Do not place heavy objects on top of the product.
When you leave the product unused for a long time unplug the product from the power outlet.
This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices. 
Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

溫度: 0 °C ~ 40°C (32°F ~ 104°F)

Use only the power supplies listed below.

Manufacturer Model
TP-Link

T090060-2B1    

T090060-2C1

T090060-2E1

T090060-2I1

T090060-2F1

T090060-2D1

T090060-2H1

 

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

Symbol        
符號解釋
Explanation
解釋
authtication icon Class II equipment
Class II 設備
authtication icon Class II equipment with functional earthing
具有功能接地的Class II 設備
authtication icon Alternating current
交流電
authtication icon DC voltage
直流電壓
authtication icon Polarity of output terminals
輸出端子極性
authtication icon Indoor use only
僅限室內使用
authtication icon Dangerous voltage
危險電壓
authtication icon Caution, risk of electric shock
注意,有觸電危險
 authtication icon Energy efficiency Marking
能源效率標示
authtication icon Protective earth
保護地線
authtication icon Earth
地線
authtication icon Frame or chassis
機架接地
authtication icon Functional earthing
功能地線
authtication icon Caution, hot surface
警告,表面高溫
authtication icon Caution
警告
authtication icon Operator’s manual
操作手冊
authtication icon Stand-by
待機
authtication icon “ON”/”OFF” (push-push)
「開」/「關」 ( 按壓式)
authtication icon Fuse
保險絲
authtication icon Fuse is used in neutral N
保險絲用於中性線N
authtication icon RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
回收利用
本產品標示有「廢棄電氣電子設備(WEEE)」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆
解,以減少對環境的影響。
使用者可選擇將本產品交給合格的回收機構,或在購買新電器或電子設備時,交回給零售商進行回收處理。
authtication icon Caution, avoid listening at high volume levels for long periods
注意,避免長時間以高音量收聽
authtication icon Disconnection, all power plugs
斷開所有電源插頭
m Switch of mini-gap construction
微間隙結構的開關
µ Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)

微小間隙結構開關(適用於美國版)
微小間隙 / 微小斷開結構開關(適用於美國以外的其他版本)
ε Switch without contact gap (Semiconductor switching device)
無接點間隙開關(半導體開關裝置)