Installation and User Guide

About This Guide

This guide provides a brief introduction to the Video Doorbell Camera Kit and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

With Tapo Video Doorbell Camera Kit, you always know who’s there. Its rechargeable and removable battery with a low-power protocol extends your usage. No wires means you can place the doorbell wherever you like. The doorbell is equipped with the starlight sensor and the spotlights, catching more colors. The highly-sensitive starlight sensor captures higher-quality images even in low-light conditions. The integrated spotlights help enhance your security view with vivid colors even at night. 

• 2K 5MP Video – Provides higher-quality security views with 2K 5MP resolution.

• Head-to-Toe View – Compared with the traditional 16:9 aspect ratio, Tapo D230's 4:3 aspect ratio captures more field of view.

• Smart AI Detection and Notification – Smart AI identifies people, pets, and packages, notifying users as needed.

• 180-Day Battery Life^△ – The rechargeable and removable battery with a low-power protocol extends your usage.
   ^△180-day battery life is based on TP-Link’s laboratory testing with 10-20 triggered events per day. Actual battery life may vary based on device settings, use, and environmental factors. 

• Wire-Free Placement – No wires means you can place the doorbell wherever you want.

• Color Night Vision – Reveals high-fidelity details and color at night with the starlight sensor.

• Quick Response – Responds to your deliveries without saying a word with customizable responses through the Tapo app.

• Flexible Storage Choices – Saves recorded videos on the hub-installed microSD card* (up to 512 GB ) or by using Tapo Care** cloud storage services.
   *microSD card needs to be purchased separately.
   **Subscribe for cloud storage at https://www.tapo.com/tapocare/.

• Hub as Indoor Chime – Chooses from a variety of ringtones to replace a traditional wired chime.

• Motion Detection – Gets instant notifications when your camera detects motion.

• IP64 Water & Dust Resistant– Helps Tapo doorbell performs well even in harsh environments with rain and dust.

• Two-Way Audio – Communicates with others with the built-in microphone and speaker.

Appearance-Doorbell

1. Lens: For capturing things within its view.

2. Motion Sensor: For detecting motion.

3. Spotlight: Delivers full color images even at night.

4. Ring Button: For ringing the doorbell.

5. Microphone: For capturing your voice.

6. Status LED: Indicates the status of your doorbell.

7. Light Sensor: Detecting ambient light level.

8. Speaker

Turn to the back side of your doorbell to find the following buttons:

9. SYNC/RESET Button: Press for 1s: Pair with the hub; Press and hold for about 5s: Reset the doorbell

10. Anti-Theft Button: When the Anti-Theft Alarm is enabled on the Tapo app, an alarm will trigger once the doorbell is removed.
Press and hold for 5s: Pause the alarm (Continues to alarm when released)
Press and hold the SYNC/RESET button and Anti-Theft button simultaneously for 10s: Disable the anti-theft alarm feature

Appearance-Hub

1. SYNC button: Press to pair with the camera, or silence the hub when it rings.

2. RESET button: Press and hold for about 5 seconds until the hub LED quickly blinks red to reset the hub.

3. microSD Card Slot: Insert a microSD card to record camera videos locally. Initialize the microSD card within the Tapo app first.       
^▲microSD card not included.

4. Status LED: Indicates the status of your hub.

Hub Status LED Indication

Doorbell Status LED Indication

Charge the Battery

Connect the battery to a power source.

LED Indications:

• Charging:Solid amber

• Fully charged: Solid green

Notes:
1. Charge the battery before use. This will take about 5~6 hours.
2. If you want to use the doorbell while charging the battery, we recommend purchasing another battery for your convenience.

Insert the Battery

1. Use a pin to detach the doorbell.

2. Insert the charged battery. 

Set Up Your Doorbell

Follow the steps below to get started with your new doorbell.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Step 3.  Add Your Hub First
Tap the  + button in the app and search your hub's model. Follow app instructions to set up your hub.

Step 3.  Add Your Doorbell
Tap the + button in the app and search your doorbell's model. Follow app instructions to set up your doorbell.

Install a microSD Card

If you want the camera to record videos locally, insert a microSD card to your hub. Initialize the microSD card within the Tapo app.
You can check the card status or format your card on the Settings page in the Tapo app.

Install Your Doorbell

Check the installation tips and follow the instructions to install your doorbell.

Installation Tips

Before you install the doorbell, read the installation tips below.

1. Install the doorbell on a flat wall. 

2. The doorbell should be placed 1.2 m (4 ft) above the ground.

3. Use the included 15° mounting wedge for a more focused view from a specific side. 

4. Avoid placing the doorbell close to a side wall in the field of view. If you must, use the mounting wedge to adjust the viewing angle to reduce reflected light from the wall for better night vision performance.

Mount Your Doorbell

Option 1: Stick to a clean wal

1. Attach the included adhesive to the back of the bracket or wedge. If you use the wedge to adjust angle, first affix the bracket and wedge with the mounting wedge screws.
Note: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion

2. Clean the surface using a dry cloth, stick the bracket or wedge with adhesive to a clean wall, and press it down for 15 seconds to ensure the bracket or wedge is firmly attached. 
Note: This is applicable with tile, glass, marble, metal, stainless steel, and hard wall surfaces

3. Align the doorbell on the bottom, and move it into place on top. Ensuring the doorbell is secured to the buckle at the bottom of the bracket.

Option 2: Mount to the wall

1. Stick the mounting template to the desired mounting place. Drill two holes according to the template.

2.  Insert two anchors into the holes. Use the mounting screws to affix the bracket (or wedge with bracket if you use the wedge to adjust angle) over the anchors.

3. Align the doorbell on the bottom, and move it into place on top.  Ensuring the doorbell is secured to the buckle at the bottom of the bracket.
Note: If you have trouble attaching the doorbell or it causes false anti-theft alarms, check if you overtightened the screws that the bracket bent. Adjust the depth of the screw and reinstall the doorbell

Reset Your Doorbell

Follow the steps below to reset your doorbell and hub via the Reset button. You can also go to the Settings page in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

Doorbell Reset:

• Press and hold the SYNC/RESET button for 5 seconds to reset the doorbell.

Hub Reset:

• Press and hold the RESET button for 5 seconds to reset the hub.

Support

For technical support, the user guide, FAQs, warranty and more, please visit https://www.tapo.com/support/

Authentication

CE Mark Warning    

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz—2472MHz (20dBm)

EU Declaration of Conformity
TP-Link hereby declares that Video Doorbell Camera Kit is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/
RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.   
The device complies with RF specifications when the device used at 20 cm from your body.
UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the Video Doorbell Camera Kit is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Radiation Exposure Statement: 
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 

Déclaration d’exposition aux radiations: 
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意！ 
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮，請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
電源供應器应使用在环境温度低於或等於40℃的室內。
門鈴工作溫度：-20 °C ~ 45 °C (-4 °F ~ 113 °F)
網關工作溫度：0°C ~ 40°C（32°F ~ 104°F）

限用物質含有情況標示聲明書

Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information

• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended. 
• Do not use the device where wireless devices are not allowed. 
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us. 
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth. 
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices. 
• Always follow the local waste and recycle laws when you get rid of the used battery.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• The mounting height should not be higher than 2 meters.
• This doorbell can be powered only by equipment that complies with Power Source Class 2 ( PS2) or Limited Power Source(LPS) defined in the standard of IEC 62368-1.
• Adapter should be used indoors where the ambient temperature is lower than or equal to 40 °C.
• Doorbell Operating Temperature: -20 °C ~ 45 °C (-4 °F ~ 113 °F)
• Hub Operating Temperature: 0 °C ~ 40 °C (32 °F ~ 104 °F)

Please read and follow the above safety information when operating thedevice. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Use only the power supplies listed below for the hub.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

注意：產品標籤位於產品底部及其電源供應器上。不同產品的標籤符號可能有所不同。

Symbol         符號解釋	Explanation 解釋
	Class II equipment Class II 設備
	Class II equipment with functional earthing 具有功能接地的Class II 設備
	Alternating current 交流電
	DC voltage 直流電壓
	Polarity of output terminals 輸出端子極性
	Indoor use only 僅限室內使用
	Dangerous voltage 危險電壓
	Caution, risk of electric shock 注意，有觸電危險
	Energy efficiency Marking 能源效率標示
	Protective earth 保護地線
	Earth 地線
	Frame or chassis 機架接地
	Functional earthing 功能地線
	Caution, hot surface 警告，表面高溫
	Caution 警告
	Operator’s manual 操作手冊
	Stand-by 待機
	“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式)
	Fuse 保險絲
	Fuse is used in neutral N 保險絲用於中性線N
	RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。
	Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽
	Disconnection, all power plugs 斷開所有電源插頭
m	Switch of mini-gap construction 微間隙結構的開關
µ	Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US) 微小間隙結構開關（適用於美國版） 微小間隙 / 微小斷開結構開關（適用於美國以外的其他版本）
ε	Switch without contact gap (Semiconductor switching device) 無接點間隙開關（半導體開關裝置）