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Table of Contents

Installation and User Guide

About This Guide

This guide provides a brief introduction to the Outdoor Pan/Tilt 4G LTE Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

Convention   Description
Blue Key information appears in blue, including management page text such as menus, items, buttons and so on. 
Underline  Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note

Ignoring this type of note might result in a malfunction or damage to the device.

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

Backed by TP-Link's 4G networking expertise, the Outdoor Pan/Tilt 4G LTE Camera reliably connects through 4G LTE networks, ideal for locations like garages, vacation homes, warehouses, and farms where constant Wi-Fi is unavailable. Simply plug in a 4G SIM card (not included) for an easy, hassle-free internet setup.

· No Wi-Fi, No Limit - Connects through 4G LTE networks, ideal for places where constant Wi-Fi is not available. 
· 360° All-Round Protection - Provides 360° horizontal & 130° vertical viewing range, eliminating blind spots.
· Free AI Detection - Smart AI identifies people, pets, and vehicles, sending instant notifications through the Tapo app.
· 1080P Full HD - Reveals sharp images and vivid details with 1920 × 1080 pixels.
· Color Night Vision - Captures vibrant images with built-in spotlights.
· IP66 Weatherproof - Works well in rain, dust, and heat, offering excellent waterproof and dustproof performance for outdoor scenarios.
· Sound and Light Alarm - Craft your own audio alarm to deter unwelcome intruders and tailor the intensity of the dual spotlights.
· Local and Cloud Storage - Save all your important moments to a microSD card (up to 512GB) or subscribe to Tapo Care for cloud service.
  *microSD card must be purchased separately.
  **Subscribe for cloud storage at https://www.tapo.com/tapocare/
· Dual Mode Flexibility with 4G or PoE - Power your camera with a DC adapter or Ethernet cable featuring PoE technology.

Appearance

1 Microphone

2 Lens

IR LEDs

4 White Light LEDs

5 System LED

6 Reset Button: Open the silicone cover. While the camera is powered on, press and hold the RESET button for at least 5 seconds until the System LED blinks red. The camera will reset and reboot.

7 microSD Card Slot: Open the silicone cover to find the microSD card slot. Insert a microSD card (not included) and initialize it on the Tapo app for local recording.

8 Speaker

9 Ethernet Port (PoE Connector)

10 DC Power Connector

11 Nano SIM Card Slot: Open the silicone cover and insert a Nano SIM card for a 4G network connection.

12 SMA Female Connector

Camera appearance image          

System LED Indication

LED Status Indication
Solid red Starting up
Blinking red and green Unstable 4G signal
Blinking red Neither a SIM card nor an Ethernet cable inserted
Blinking amber (for 4G setup) Connecting to the network
Solid amber Connected to the network
Solid green Connected to the cloud
Blinking red quickly Camera resetting
Blinking green quickly Camera updating
Blinking amber quickly SIM card PIN code locked

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Download tapo app image with QR code.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Login page in the app
Step 3. Add Your Camera
Tap the  button, choose Add Device in the app, and search for your model. Follow the app instructions to complete the setup.

Add device page in the app

Mount Your Camera

Mount Your Camera

Note: The camera is not waterproof when set on a table or shelf. Mount the camera via Option 1-3 when installing outdoors. 

Displays that placing the camera on a flat surface is not waterproof.

Option 1: Wall Mount

1. Affix the Camera and Bracket
Route the camera power cord and Ethernet cable through the opening of the bracket. Use two bracket screws to affix the bracket and camera. 

Displays affixing the camera and bracket

2. Drill Holes
Apply the mounting template sticker to the desired mounting place. Drill four screw holes according to the template.

Displays drilling four screw holes with a diameter of 6 mm (15/64 in.) according to the mounting template sticker.

3. Mount the Camera
Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.

Displays how to install the bracket

Mounting Screw Size: 

Displays the size of the ST3.5*30 mounting screw

4. Install the Antenna
1) Rotate the antenna clockwise to attach it. 
2) Rotate the SMA connector clockwise to tighten the antenna.
3) Adjust the antenna vertically for the best 4G signal. 
4) Re-tighten the connector in case the antenna is loose. 

Note: For the cable connection, ensure the antenna is properly installed for waterproof performance.

Displays how to install and adjust the antenna.

Option 2: Overhang Mount

1. Affix the Camera and Bracket
Route the camera power cord and Ethernet cable through the opening of the bracket. Use two bracket screws to affix the bracket and camera. 

Displays affixing the camera and bracket

2. Drill Holes
Apply the mounting template sticker to the desired mounting place. Drill four screw holes according to the template.

Displays drilling four screw holes with a diameter of 6 mm (15/64 in.) according to the mounting template sticker.

3. Mount the Camera
Insert four mounting anchors into the holes, then use the mounting screws to affix the camera and bracket over the anchors.

Displays how to install the bracket

Mounting Screw Size: 

Displays the size of the ST3.5*30 mounting screw

4. Install the Antenna
1) Rotate the antenna clockwise to attach it. 
2) Rotate the SMA connector clockwise to tighten the antenna.
3) Adjust the antenna to either an acute angle or horizontal with the roof for the best 4G signal.
4) Re-tighten the connector in case the antenna is loose. 

Note: For the cable connection, ensure the antenna is properly installed for waterproof performance.

Displays how to install and adjust the antenna.

Option 3: Pole Mount

1. Affix the Camera and Bracket
Route the camera power cord and Ethernet cable through the opening of the bracket. Use two bracket screws to affix the bracket and camera. 

Displays affixing the camera and bracket

2. Mount the Camera
Mount the camera on the pole using two pole-mounting loops* (loop width ≤ 12 mm [0.47 in.]).

Note: The pole-mounting loops are not included.

Displays how to install the camera on a pole

3. Install the Antenna
1) Rotate the antenna clockwise to attach it. 
2) Rotate the SMA connector clockwise to tighten the antenna.
3) Adjust the antenna vertically for the best 4G signal. 
4) Re-tighten the connector in case the antenna is loose. 

Note: For the cable connection, ensure the antenna is properly installed for waterproof performance.

Displays how to install and adjust the antenna.

Install Waterproof Accessories

After mounting the camera, please install accessories to waterproof your camera outdoors. Make sure each part is securely attached and flush to keep out water.
Follow the steps below to install waterproof accessories.

1. Install the Waterproof Seal/Cap for Power Connectors

Scenario 1: When powered by the adapter
Install the waterproof seal for the power connectors. 

Displays how to install the waterproof seal

Scenario 2: When powered by PoE
Use the waterproof cap to cover the power connector.   

Displays how to install the waterproof cap

2. Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface. Make sure each part is securely attached and the waterproof rings are flush to keep out water.

Scenario 1: When the Ethernet port connects to a network device

Displays how to install each part when the Ethernet port connects to a network device

1) Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket. 
2) Insert the waterproof ring into the waterproof jacket. 
3) Fix the O-ring to the network interface of the camera and connect the network cables. 
4) Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket. 

Scenario 2: When the Ethernet port does not connect to a network device

Displays how to install each part when the Ethernet port does not connect to a network device

1) Insert the waterproof plug into the waterproof ring, then insert them into the waterproof jacket.
2) Fix the O-ring to the network interface of the camera. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket. 

Support

For technical support, the setup videos, FAQs, warranty and more, please visit https://www.tapo.com/support/

For help and support, scan this QR code to visit. website: https://www.tapo.com/support/

Authentication

CE Mark Warning    
CE icon

OPERATING FREQUENCY (the maximum transmitted power)
LTE-FDD B1/B3/B5/B7/B8/B20/B28 (23±2 dBm)
LTE-TDD B38/B40/B41 (23±2 dBm)
EU Declaration of Conformity
TP-Link hereby declares that the Outdoor Pan/Tilt 4G LTE Camera is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/
RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. 
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UKCA icon

UK Declaration of Conformity
TP-Link hereby declares that the Outdoor Pan/Tilt 4G LTE Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Authentication iconAuthentication icon

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意!  
為避免本器材影像畫面遭偷窺或擷取,本器材使用者應先修改預設密碼,並定期更新密碼。
減少電磁波影響,請妥適使用。
電波功率密度 MPE 標準值:1mW/cm²,送測產品實測值:0.1104mW/cm²,建議使用時設備天線至少距離人體20公分。
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮,請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中。
不要私自拆開機殼或自行維修,如產品有故障請與原廠或代理商聯繫。
請勿將本產品浸入水或者其他液體中。
電源供應器应使用在环境温度低於或等於40 ºC (104 °F)的室內。 
工作溫度:-30 ºC ~ 60 ºC (-22 °F ~ 140 °F )

限用物質含有情況標示聲明書

設備名稱:Outdoor Pan/Tilt 4G LTE Camera                                                     型號(型式):Tapo C501GW, TC40GW
Equipment name                                                                                                Type designation (Type)    
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols

Lead   
(Pb)

Mercury  
(Hg) 
 
Cadmium  
(Cd)
六價鉻
Hexavalent chromium
(Cr+6) 
多溴聯苯
Polybrominated biphenyls
(PBB) 
多溴二苯醚
Polybrominated diphenyl ethers 
(PBDE)
PCB
外殼
電源供應器  ○
其他及其配件 −   ○
備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1:“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2:“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
備考3.〝-〞係指該項限用物質為排除項目。
Note 3:The “−” indicates that the restricted substance corresponds to the exemption.

 

authtication icon
Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

EAC icon

Safety Information

• Do not use damaged power supplies or USB cable. 
• Use only power supplies listed in the user instructions. Refer to the User Manual on the product support page. Do not use any other power supplies than those recommended. 
• Do not use the device where wireless devices are not allowed. 
• Adapter shall be easily accessible.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands. 
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth. 
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Power consumption in networked standby when all wired network ports are connected: 2.0 W.

Use only the power supplies listed below.

Manufacturer Model
TP-Link T120100-2B1
TP-Link T120100-2C1
TP-Link T120100-2D1
TP-Link T120100-2E1
TP-Link T120100-2I1
TP-Link T120100-2H1

 

Explanation of the symbols on the product label
Note: The product label is underneath the camera base and on its power supply. Symbols may vary from products.

Symbol        
符號解釋
Explanation
解釋
authtication icon Class II equipment
Class II 設備
authtication icon Class II equipment with functional earthing
具有功能接地的Class II 設備
authtication icon Alternating current
交流電
authtication icon DC voltage
直流電壓
authtication icon Polarity of output terminals
輸出端子極性
authtication icon Indoor use only
僅限室內使用
authtication icon Dangerous voltage
危險電壓
authtication icon Caution, risk of electric shock
注意,有觸電危險
 authtication icon Energy efficiency Marking
能源效率標示
authtication icon Protective earth
保護地線
authtication icon Earth
地線
authtication icon Frame or chassis
機架接地
authtication icon Functional earthing
功能地線
authtication icon Caution, hot surface
警告,表面高溫
authtication icon Caution
警告
authtication icon Operator’s manual
操作手冊
authtication icon Stand-by
待機
authtication icon “ON”/”OFF” (push-push)
「開」/「關」 ( 按壓式)
authtication icon Fuse
保險絲
authtication icon Fuse is used in neutral N
保險絲用於中性線N
authtication icon RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
回收利用
本產品標示有「廢棄電氣電子設備(WEEE)」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆
解,以減少對環境的影響。
使用者可選擇將本產品交給合格的回收機構,或在購買新電器或電子設備時,交回給零售商進行回收處理。
authtication icon Caution, avoid listening at high volume levels for long periods
注意,避免長時間以高音量收聽
authtication icon Disconnection, all power plugs
斷開所有電源插頭