Table of Contents
Installation and User Guide
About This Guide
This guide provides a brief introduction to the Smart Wi-Fi Door Lock and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Door Lock experience.
Conventions
In this guide, the following convention is used:
Convention | Description |
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Blue | Key information appears in blue, including management page text such as menus, items, buttons and so on. |
Underline | Hyperlinks are in blue and underlined. You can click to redirect to a website. |
Note |
Ignoring this type of note might result in a malfunction or damage to the device. |
More Info
Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
Introduction
Replace your existing door lock with a smarter one and unlock with options like keypad password, One-time guest code, Bluetooth access, Wi-Fi remote access, backup physical keys, or by using voice commands. With ANSI/BHMA Grade 3 certification, the door lock provides superior durability and high security standards.
- Resident & Guest Access – Create customized permanent passwords for residents or set up one-time passwords for guests for a variety of scenarios.
- Flexible Battery Swap – Runs on four AA/LR6 batteries for up to seven months with quick and easy replacement.†
- Smart Home Integration – Connects seamlessly with popular smart home ecosystems like Alexa, Google Home, and Samsung SmartThings for one-app management.
- Peek-Proof Passcodes – Input random digits with your passcode to securely shield it from prying eyes.
- Auto-Lock with Custom Timer – Automatically locks the door after use with customizable timing for added peace of mind.
- Detailed Activity Log – Track every lock and unlock for ultimate security awareness.
- Quick & Easy Installation – Enjoy a hassle-free setup with a straightforward process and all necessary tools included—ready to use in no time.
- Prevents Break-Ins – Automatically locks after multiple failed attempts and sends real-time alerts for suspicious activity.
†Battery life is based on TP-Link laboratory tests, assuming 20 unlocks per day. Estimated durations are up to 7 months in Wi-Fi mode and up to 10 months in Bluetooth mode. Actual battery life may vary due to device settings, router specifications, usage, and environmental factors.
Appearance
Key Pad: Lock/unlock the door by entering your PIN code.
Lock/Unlock Button & Indicator:
Button: 1) When entering the PIN code with scrambled digits, press this button to confirm unlocking.
2) When the door is unlocked, press this button to lock it.
Indicator: Indicates the lock/unlock status and device status.
Ring Button: When this button is pressed, you will receive notifications in the app.
Lock Cylinder: Unlock via the provided keys.
5V Type-C Port: Connect to a power outlet for a temporary power supply.
Lock/Unlock Indicator
Indicator Display | Situation |
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Solid blue | Being unlocked; Unlocking successful |
Solid yellow | Being locked; Locking successful |
Solid red | Locking/unlocking failed; Door lock jammed; Too many PIN code attempts |
Blinking red and green | Ready for setup |
Check Door Lock Compatibility
Tapo Smart Wi-Fi Door Lock is only compatible with single cylinder deadbolt. Place the measuring template on the door, aligning the door edge line with the door edge. Use the dimensions on the template to measure your door.
Install Your Door Lock
Check the FAQ to install your new door lock: How to install your Tapo Smart Wi-Fi Door Lock (Tapo DL100 / DLW10)
Set Up Your Door Lock
Follow the steps below to get started with your new camera.
Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.
Step 3. Add Your Door Lock
Tap the + button in the app and search for your model. Follow the app instructions to complete setup.
Main Device Control
After setup, your device will be listed on the Home page. You can tap your device to manage it.
Home Page Status Page
Create a One-Time PIN Code
A one-time code is only effective once. You can set a one-time code for the house cleaning or pet feeding. Tap One-Time PIN Code on the Status page, then the + icon to set a one-time PIN code and its access time.
Create a Normal PIN Code
A normal PIN code can be used repeatedly within the access time. Tap Normal Code on the Status page, then the + icon to set a normal PIN code and its access time.
Check Event Log
Tap Event Log on the Status page. If you want to save the log to the Cloud, you can enable Log Backup.
You can also switch to check the event log in its timeline.
Share Your Device
Share your door lock with family members to let them manage your door lock. You can set their access permissions.
Tap Device Sharing, select the user permissions and then enter their TP-Link ID to share the lock.
Manage Device Settings
Tap the icon on the upper right corner on the Status page to enter the Device Settings page.
1. Set Doorbell Settings
Enable the built-in doorbell of your lock and set its volume. You can also pair chimes with the door lock so the chimes will ring when the doorbell is pressed. Integrate it with your other Tapo doorbells for simultaneous ringing.
2. Set an Emergency Code
Set an emergency code to unlock during emergent cases. The emergency code is only effective once within the valid time. You can generate up to 16 emergency codes every 4 hours. You can share the code as you need.
3. Set Lock Settings
Set how to lock your door. If One-Touch Locking is selected, you can enable Auto Lock in case you forget to lock the door. You can also set a Disable Auto Lock schedule to disable auto lock within set time. If you select Verified Locking, it's recommended that you disable Auto Lock to prevent unintended locking of the door.
4. Security Settings
Door Jam Alarm: Your device will sound an alarm when the door is jammed.
Unlock Attempt Limiter: When the failed PIN code attempts reach the limit you set, a lockdown period will occur.
Scramble PIN Code: Enter decoy digits before and after your passcode for added security.
App Lock/Unlock: Set whether to allow locking/unlocking via the Tapo app.
Face ID Verification: Verify yourself with Face ID before you can control the lock. This adds a layer of security to your door lock.
5. Sound Prompts
Enable to activate sound prompts for your operation.
6. Calibrate Your Lock
Calibrate your lock for optimal performance.
7. Network Connection
Check your lock's Wi-Fi connection status. With Wi-Fi connected, you can control your door lock remotely.
When Wi-Fi is connected, you can check the network name, signal or switch to another Wi-Fi.
8. Power-Saving Settings
Set a schedule to disconnect your device from Wi-Fi to extend battery life.
9. Back Up Event Log
Enable Log Backup to save the log to the Cloud. If you don't want to save the log to the Cloud, you can disable this feature and choose whether to clear historical log saved on the Cloud.
10. Notifications
Choose whether to receive relevant notifications.
11. Voice Control
Works with Alexa and Google Home for convenient voice control.
For Amazon Alexa integration, please check How to make my Tapo smart door lock work with Amazon Alexa.
For Google Home integration, please check How to connect my Tapo smart door lock to Google Home.
Reset the Device
There are 3 ways to remove your door lock.
Method 1. Remove Device on the Home Page
Long press your device on the Home page and tap the minus icon.
Method 2. Remove Device on the Settings Page
Tap Remove Lock on the Settings page.
Method 3. Press the Reset Button on the Device
Remove the battery cover and press and hold for 10 seconds to reset to factory default settings.
Pressing and holding for 5 seconds will reset Wi-Fi settings.
Authentication
FCC compliance information statement
Product Name: Smart Wi-Fi Door Lock
Model Number: Tapo DL100 / DLW10
Responsible Party:
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2025-06-23
Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)
Safety Information
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
Do not use the device where wireless devices are not allowed.
Keep the device away from water, fire, humidity or hot environments.
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Ensure to use a power bank or 5V power adapters when temporarily powering up the device.
When the interior room temperature is below 0°C, the device may not be unlocked using PIN codes due to the limited battery discharge capacity of AA/LR6 Alkaline batteries.
Exterior Assembly Operating Temperature: -30 °C ~ 70°C (-22°F ~ 158°F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label
Note: The product label is on the battery cover of the product and its power supply. Symbols may vary from products.
Symbol | Explanation |
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Class II equipment |
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Class II equipment with functional earthing |
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Alternating current |
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DC voltage |
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Polarity of output terminals |
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Indoor use only |
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Dangerous voltage |
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Caution, risk of electric shock |
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Energy efficiency Marking |
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Protective earth |
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Earth |
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Frame or chassis |
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Functional earthing |
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Caution, hot surface |
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Caution |
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Operator’s manual |
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Stand-by |
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“ON”/”OFF” (push-push) |
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Fuse |
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Fuse is used in neutral N |
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RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. |
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Caution, avoid listening at high volume levels for long periods |
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Disconnection, all power plugs |
m | Switch of mini-gap construction |
µ | Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US) |
ε | Switch without contact gap (Semiconductor switching device) |