Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
If you want to reset VIGI NVR to the factory default settings, please follow the methods below:
Method 1: By using the management page of VIGI NVR
Step 1. Click Settings on the Main Menu.
Step 2. Go to Settings-> System -> System Configuration -> Settings Management, and click Reset.
Step 3. Click Yes. The NVR will restore to its factory default settings.
Note: Please wait without any operations until the NVR is reset successfully. It may take a few minutes.
Method 2: Hard reset/ By pressing the RESET button
Remove the cover of the NVR, then press and hold the Reset button inside the NVR for over 3 seconds. The NVR will restore to the factory settings.
Note: Please wait without any operations until the NVR is reset successfully. It may take a few minutes.
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