Tapo RV30C Mop Plus , Tapo RV20 , Tapo RV30C , Tapo RV30C Slim , Tapo RV20 Plus , Tapo RV20 Max Plus , Tapo RV20 Mop Plus , Tapo RV70 Omni , Tapo RV10 , Tapo RV20 Mop , Tapo RV30 , Tapo RVA100 , Tapo RVA101 , Tapo RVA200 , Tapo RVA300 , Tapo RVA102 , Tapo RVA400 , Tapo RVA103 , Tapo RV10 Plus , Tapo RV30C Plus , Tapo RV30 Max , Tapo RV30C Mop , Tapo RV30 Max Plus , Tapo RV10 Lite , Tapo RV20 Max , Tapo RV30 Plus
Robot vacuums typically don’t fall down stairs because they’re designed to use downward-facing sensors to detect and avoid stairs, If it happens, it might be caused by the abnormal cliff sensor.
The cliff sensor is a sensor that prevents the Robot Vacuum from falling.
The Robot Vacuum has a total of 3 cliff sensors, which are distributed on the bottom of the left, right, and front.
You may try the following troubleshooting steps:
1. Turn the robot vacuum over, and wipe the cliff sensor with a damp cloth.
2. Keep the robot vacuum upside down, and press the Start button to check if the main wheels stop spinning after a brief spin and an alarm sounds.
NOTE: The robot vacuum is not suitable for black floors.
42085 
